Privacy Policy
Effective Date: March 16, 2026
Last Updated: March 16, 2026
Introduction#
Silverthread Labs ("we," "us," or "our") operates the website silverthreadlabs.com. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use that information, and what choices you have.
By using our website, you agree to the collection and use of information as described in this policy.
Information We Collect#
We collect information in three ways: information you give us directly, information collected automatically when you use our site, and information we receive from third-party services.
Information You Provide Directly#
When you fill out a contact form, send us an email, or request a consultation, we collect the information you submit — typically your name, email address, company name, and the details you include in your message. We only ask for what we need to respond to your inquiry or scope a project.
We do not collect payment information directly. If a project requires payment processing, that is handled through a third-party payment processor with its own privacy practices.
Information Collected Automatically#
When you visit silverthreadlabs.com, our servers and analytics tools may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is used in aggregate to understand how visitors use our site and to diagnose technical problems. We do not use this data to identify individual visitors.
Information from Third-Party Services#
If you interact with us through a third-party platform — for example, by clicking a link to our site from LinkedIn or a referral source — that platform may share limited information about your interaction with us, subject to its own privacy policies. We do not purchase data from data brokers or compile profiles from third-party sources.
How We Use Your Information#
We use the information we collect for specific, limited purposes.
To Respond to Inquiries and Deliver Services#
When you contact us, we use your name, email, and message content to respond to your inquiry, schedule calls, and scope work. If we enter a project engagement, we use your contact and project information to deliver the services you have hired us for, communicate project updates, and maintain a record of our work together.
To Operate and Improve Our Website#
Automatically collected technical data helps us understand which pages are visited, how long visitors stay, and whether any pages generate errors. We use this to improve site content and fix technical issues. We do not build individual behavioral profiles for advertising purposes.
To Communicate With You#
If you have contacted us or become a client, we may email you about project status, follow-up questions, or relevant updates to our services. We do not send unsolicited marketing emails. If we ever send a newsletter or content updates, we will obtain your explicit consent beforehand and include an easy unsubscribe option in every message.
Cookies and Tracking Technologies#
Our website may use cookies — small text files stored in your browser — to enable basic site functionality and collect anonymized usage data.
What Cookies We Use#
We use session cookies that expire when you close your browser to maintain basic site functionality. We may also use analytics cookies (such as those from Google Analytics) to understand traffic patterns. Analytics cookies do not identify you personally — they report on aggregate visitor behavior. We do not use advertising or tracking cookies to build profiles or serve targeted ads.
How to Manage Cookies#
Most browsers let you view, delete, and block cookies through their settings. Disabling analytics cookies will not affect your ability to use our website. If you want to opt out of Google Analytics specifically, Google provides an opt-out browser add-on at tools.google.com/dlpage/gaoptout.
Third-Party Services#
Our website and operations use a small number of third-party services. Each operates under its own privacy policy, and we encourage you to review those policies if you interact with those services directly.
| Service | Purpose | Privacy Note |
|---|---|---|
| Google Analytics | Website traffic analysis | Anonymized usage data. Google's privacy policy: policies.google.com/privacy |
| Email provider | Email delivery for inquiry responses and client communication | Emails you send to us are stored on our email provider's servers |
| Hosting provider | Website infrastructure | Our hosting provider processes server logs that may include your IP address as part of normal operations |
We do not sell your data to third parties. We do not share your information with third parties for their marketing purposes.
Data Retention#
We retain your information for as long as it is needed for the purpose it was collected.
Inquiry emails and contact form submissions are kept in our email and project management systems for as long as the business relationship is active or pending, and for a reasonable period afterward for record-keeping purposes.
If you become a client, we retain project-related information for up to seven years in accordance with standard business record-keeping practices.
Analytics data is retained in Google Analytics for the default retention period (26 months) before automatic deletion.
If you would like us to delete your personal information, see the "Your Rights" section below.
Your Rights#
Depending on your location, you may have certain rights regarding your personal data.
| Right | Description |
|---|---|
| Access | You can request a copy of the personal information we hold about you |
| Correction | If information we hold is inaccurate, you can ask us to correct it |
| Deletion | You can ask us to delete your personal information, except where we are required to retain it for legal or legitimate business purposes |
| Objection | You can object to our use of your data for specific purposes |
| Portability | Where technically feasible, you can request your data in a machine-readable format |
To exercise any of these rights, email us at silverthreadlabs@gmail.com. We will respond within 30 days. We may need to verify your identity before processing your request.
If you are located in the European Economic Area or the United Kingdom, certain rights under the GDPR may apply to you. If you are a California resident, certain rights under the CCPA may apply. Exercising these rights is free of charge and we will not discriminate against you for doing so.
Data Security#
We take reasonable technical and organizational measures to protect the information we hold. Our site uses HTTPS for all communications. Access to client information is limited to team members who need it to deliver services.
No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we commit to handling your data with care and notifying affected individuals promptly in the event of a data breach affecting their personal information.
Children's Privacy#
Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at silverthreadlabs@gmail.com and we will promptly delete it.
Changes to This Policy#
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy occasionally. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us#
Questions or concerns about this Privacy Policy or how we handle your data?
Silverthread Labs Email: silverthreadlabs@gmail.com
We respond to privacy inquiries within 5 business days.
See also: Terms of Service | Contact